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Right choice for New Car Service

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Did you know that you have the choice of where your vehicle is serviced, maintained and repaired, at competitive prices

Looking forward to the potential bargains available in the end of year car sales or simply want to get your new car serviced? Here is some sound advice from The Auto Repair Shop - Narre Warren.

The acquisition of a new car is one of the most comprehensive investments many people make, so it is common sense to do your best to maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

Did you know that you have the choice of the best mechanic to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Nobody can force you to have the car serviced by the dealership you aquired it from for service or repairs. Provided the work is undertaken to the manfufacturers specifications by a properly trained person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every The Auto Repair Shop - Narre Warren mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means The Auto Repair Shop - Narre Warren mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. The Auto Repair Shop - Narre Warren will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the vehicle.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the seperation between manufacturer, statutory and extended warranties to avoid making the wrong choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be over-ridden by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be aware of new car dealers who try to factor in “express” or “extended” warranties, often for free, when buying a new car. Most of the time these ‘supplemental’ warranties may include quite extensive restrictions or provisions, and are not always what they seem. Many times these arrangements provide little or no additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealership.

Such arrangements are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or an increase in waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


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